The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for communication regarding booking our services.
We use this data to provide you with our entertainment services.
We also collect data in order to:
The data we collect may be shared with supplier organisations.
We also receive personal information indirectly, from the following sources in the following scenarios:
We use Google Analytics and Facebook software to collect information. We do this to help make sure the website is meeting the needs of its users and to help us make improvements. They store information about:
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Legitimate interest – communications regarding booking our services.
Your consent – subscribing to our mailing list for occasional emails regarding news and promotions. You are able to unsubscribe from this mailing list at any time via the unsubscribe link in the email.
How we store your personal information
Your information is securely stored electronically by us or supplier organisations.
We keep booking information and email correspondence for six years.
Any feedback that you have given consent for us to use will be retained indefinitely (unless consent is withdrawn).
We will not:
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via the contact form on the website if you wish to make a request.